Proven Change Management & Training Professional
Susan Riley is a Partner of Columbus Consulting. Susan has more than 27 years of retail experience in Planning and Allocation. As a Partner with Columbus Consulting, she has developed strong client relationships and has played an integral part in successful system implementations.
Experience
- VS&Co
- Led the change management effort across 3 brands and created training materials for a Planning system implementation
- Finish Line
- Developed materials and facilitated training for Store Budgeting, Store Planning, Store Clustering & Grading, Assortment Strategy, MFP & Key Item Planning modules
- Whole Foods Market
- Built a hyper care model to support a Category Management Assortment Plan implementation
- Tory Burch
- Managed functional design, unit testing, & user acceptance testing. Developed training documentation & facilitated Train the Trainer sessions and End User Training
- Tapestry
- Facilitated training for a Global Planning solution across business units and developed business process designs to improve efficiencies
- Saks Incorporated
- Developed the change management strategy, training needs analysis, training plans, and training materials for a Planning system implementation
- Abercrombie & Fitch
- Developed comprehensive MFP & Assortment Planning system training materials & supported the training effort
