Business Process and Change Management Leader

Megan is a Senior Consultant with Columbus Consulting.  She has extensive leadership experience supporting buying, planning, allocation, and replenishment teams, as well as managing omnichannel supply chain operations teams responsible for day-to-day business and continuous improvement projects.  Megan has experience in both retail and e-commerce in the apparel & accessories, footwear, and luxury sectors.  She is a motivated and collaborative leader who has a track record of leading business teams in systems and process implementations with a special focus on training and change management programs.


  • Senior Business Analyst
    • Responsible for planning and inventory systems and process assessment including gaps, recommendations, and future road map
  • Program Manager
    • Responsible for Salesforce CRM system implementation including project managing all training disciplines
  • Senior Director, Omnichannel Operations
    • Focused on improving inventory management, fulfillment, SLAs, and overall consumer experience by establishing KPIs, working on various continuous improvement projects, and acting as the business lead for new DTC distribution center
  • Business Process Owner, Supply Chain Operations
    • Led SAP design, implementation and change management for China DTC business and led continuous improvement projects for North America e-commerce
  • Senior Director, Global Business Process
    • Led business requirements, business process, training, and change management activities for global Blue Yonder (JDA) Planning and Allocation system implementations, and for global WMS implementations


  • Merchandise Planning
  • Allocation
  • Replenishment
  • Warehouse Management


  • Business Requirements
  • Business Process Assessment
  • Business Process Improvements
  • Change Management
  • Training
  • Retail Consultant


  • Gap Inc.
  • rue 21

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