Proven Leadership in all aspects of Retail Management, Change Management and Training

Kristin has more than 29 years of retail experience, including Specialty, Wholesale and Department stores, Grocery and the off-price market. She specializes in the sectors of Merchandise Planning, Allocation, Merchandising, Business processes, Business Intelligence, Reporting, Data and Systems Application. She is a proven leader of multiple successful projects. As a business leader, Kristin’s strong analytical, problem-solving and quantitative skills, combined with her ability to work cooperatively and effectively with multiple departments and broader teams, make her a valuable partner/resource.


  • Grocery (Food City & Foodland) – Change Management, Training/Testing Lead and Business Process support
    • Created and implemented the Change Management Strategy and Plan. Identified process changes and recommendations for role restructuring. Created communication plan and led communication activities. Developed training plan, including strategy, training materials, and execution. Worked with leadership to create presentations/documents to approve and communicate process changes.  Presented at Steering meetings. Identified, managed, and mitigated risks. Identified gaps in the business process, and redefined/documented the new processes. Created test scripts, data conversion, and strategy and led data systems mapping work.
  • Talbots, Inc. – Vice President Business Process, Strategy, Development, and Training
    • Lead Business Process, Strategy, Development and Training, focusing on supporting the strategic vision around process/strategy, change management/ training, BI/reporting and the application /tooling needs for all departments of the Brand
    • Selected, designed, and implemented Blue Yonder Enterprise Planning.  Worked with S5 Stratos on Assortment Planning. Also worked with Salsify on a PIM tool and Celect & Quantworks on Assortment and Size optimization. Published in STORES magazine April 2019
  • Gap, Inc. – Lead for the Globalization of Merchandise Planning and Merchandising activities
    • Developed globalized Merchandise Planning and Merchandising activities by creating excel-based tools as well as business process design for all pre-season planning, assortment planning & key buying activities
    • Developed and managed change management approach and training for final application


  • Merchandise Planning
  • Assortment Planning
  • Corporate Planning
  • Allocation
  • Retail Systems
  • Analytics / Reporting
  • Business Intelligence


  • Business Process
  • Retail Strategy
  • Change Management/ Training
  • Testing/ Data Validation
  • Project Documentation
  • Retail Consultant


  • SFOC/ Foodland
  • KVAT / Food City
  • Talbots
  • Gap
  • Ross
  • Avenue (URGI)
  • Coach
  • Bloomingdale’s
  • Caldor

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