principal
Retail Business Process & Organizational Change Consultant
Kristin is an experienced retail executive with expertise in E2E business process and leading organizational transformations ensuring the people, process and technology are aligned for a successful adoption and to deliver sustainable results. Her leadership, business acumen and transformational understanding makes her a trusted and valuable partner.
Before joining Columbus in 2020, Kristin held VP and senior leaderships roles for brands Talbots, Ross and Gap. Her responsibilities included business process optimization, merchandise and assortment planning and replenishment, system implementations, and change management.
In October 2024, Kristin received her MBA and has several certifications including: Strategic Analysis: Mission, Vision & Stakeholders, Robotic Process Automation Strategy for Business Leaders, Leading vs. Managing and Emotional Intelligence.
“I help lead organizations through their change transformations, promoting a best-in-class user journey and experience while improving business process efficiencies.”
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