Established Executive-level Retail System Professional
Katrina Mossman is a Partner at Columbus Consulting. She has been consulting for retail clients, with Columbus and worked for retail companies for 20+ years. Her responsibilities have included executive leadership, large-scale program transformation, business and IT strategic analysis, roadmap development, interim leadership, business solution selection, process improvements, system design, Digital Transformation, ERP, OMS, Warehouse Management, HCM (HR/PR), Finance, Business Intelligence, CRM, Infrastructure and Security.
Experience
- Executive Leadership, Large-Scale Program, Strategy, Design and Analysis
- CIO, directed IT Assessment, developed roadmaps including Security, Unified Commerce, IT Function. Selected ERP and Digital Transformation Solution. Partnered with the Business, led the IT roadmap in conjunction with three-year strategic plan. Managed $95M program
- Provided Program Management for multiple ERP, Digital Transformation, eComm, Warehouse Mgmt., Infrastructure, HCM, Network, and Security. Managed $95M program
- Led Merchandise application development, resulting in the implementation of first enterprise planning and allocation solutions
- Assisted leading Retail Distribution Center relocation and new warehouse standup, enabling state of the art distribution infrastructure and solutions
- Transformation and Program Management
- Digital Transformation including Customer Journey, eCommerce, OMS, CRM and supporting initiatives
- Implemented shared service SAP CRM solution for 1500+ person, multiple location Contact Center. Re-platformed infrastructure
- Transformed and consolidated HCM/Financial systems onto single SAP and SAP BI/BPC Enterprise platform enabling one shared service team
- Facilitated the transformation of decentralized 2000 person IT team into Shared Services; designed and established common processes
- Implemented PeopleSoft & JDE ERP and Business Intelligence providing single book of records and enterprise decision support solution
- Executed HR Transition from outsourced BPO to third party SaaS solutions with integration and in-house HR Service Center and Data Warehouse
