Proven Leadership in Change Management & Training

Jenni is an extended Alliance with Columbus Consulting.  Jenni has 18 years of Retail Systems experience, specifically with Merchandising, Planning, Allocation and Business Intelligence systems. She is a proven effective manager of Project teams, but perhaps her most valuable skills are in the areas of Change Management, Communication and Education.  As a Consultant, Jenni’s strong analytical, problem solving and quantitative skills, combined with her ability to work cooperatively and effectively with team members, make her a valuable resource.  Clients love her motivation, attention to detail, and ability to transform project groups into highly organized and effective teams.  Prior to joining Columbus Jenni held various management positions with retailers Target, Wet Seal, Hot Topic and Pacific Sunwear in the business and IT working with business analysis, systems implementations, project management and training. 


  • Helzberg Diamonds – Business Process / UAT / Training Lead
    • Developed Business Process steps from technical specifications for UAT scripts. Partnered with Software vendor to evaluate Build and confirm functionality. Managed and facilitated User Testing. Created custom Business Process and System Training Materials. Facilitated End User Training
  • Talbots – Business Process / Training / Change Management Lead
    • Created Business Process design for Merchandise reporting and documented design specifications. Worked with development team to build, test and implement dashboards and reports. Developed and led Change Management (communication and business engagement plans) created custom Training materials and facilitated End User Training 
  • Ann Taylor – Training / Change Management Lead
    • Created System and Business Process design for Merchandise Planning. Developed and executed Change Management: (impact assessment, gap analysis, roles & responsibilities, communication & business engagement plans). Created custom Business Process and System Training materials, facilitated End User Training


  • Merchandising
  • Financial Planning
  • Allocation
  • Inventory Management
  • Assortment Planning
  • Business Intelligence


  • Change Management
  • Communication
  • Project Documentation
  • Business Process Design
  • Business Analysis
  • Testing / UAT
  • Retail Consultant


  • Ann Taylor
  • At Home
  • Coach
  • Helzberg Diamonds
  • Ross

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