Dustin Carroll

consultant

Management Consultant

dcarroll@columbusconsulting.com

About

Dustin is a consultant with Columbus Consulting with extensive experience guiding complex initiatives across diverse industries. He specializes in business strategy, operational improvement, program leadership, and change management, aligning people, processes, and technology to deliver sustainable results. His leadership, collaboration, and ability to translate strategic objectives into actionable solutions make Dustin a trusted partner in driving transformation and operational excellence.

Prior to joining Columbus in 2025, Dustin held leadership and consulting roles leading transformation across retail, technology, healthcare, and the public sector.

Dustin has training and professional certifications in continuous improvement (e.g., Lean Six Sigma) and Change Management (e.g., Prosci, and Kotter).

Signature Skill

Business Transformation & Change Adoption: I connect strategy, process, and people to deliver complex initiatives with clarity and measurable outcomes.

  • Cross-functional team leadership
  • Stakeholder engagement
  • Continuous improvement
  • Business process optimization
  • Change management & adoption

Expertise

  • Digital Transformation
  • Change Management
  • Project Management
  • Training & Learning Management (LMS)
  • Organizational Design
  • Enterprise Systems & Applications
  • Item Planning
  • Merchandise Financial Planning
  • Assortment Planning

Companies Served

  • Crocs
  • HEYDUDE
  • Crate & Barrel
  • Colorado Department of Early Childhood (public sector / government)
  • Rocky Mountain Microfinance Institute (non-profit)
  • Gap Inc.
  • Athleta
  • Salesforce

Industry, Category

  • Retail / Wholesale
  • Technology
  • Footwear
  • Apparel
  • Government
  • Healthcare

Solution Proficiencies

  • o9 Solutions (end-to-end planning including MFP, AP, DP/IP, S&IP)
  • Salesforce
  • Snowflake
  • Microsoft Power BI
  • Project & Collaboration (Smartsheet, Monday.com, Lucidchart, Miro, Mural)

Consulting Service

  • Solution Delivery / Implementation
  • Business Process Design
  • Change Management
  • Program / Project Management
  • Training Strategy / Development / Execution
  • Functional & Technical Requirements
  • Organizational Design

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