Executive Leadership in Retail Buying & Merchandising

Charlotte joined CCI in September 2013 as a Partner to head up EMEA and grow this territory. Prior to joining CCI, Charlotte held senior positions in both software companies specializing in Merchandise Planning solutions; involved in design, development and implementation of many of today’s industry-leading planning and allocation solutions. and also large UK Retailers. A specialist with over 20 years of experience working with retail, wholesale & manufacturing companies focused on improving corporate performance through better planning, execution & analysis. An interesting mix of buying and merchandising expertise, twinned with systems implementation knowledge with deep experience in aligning the technological benefits of new systems. Proficient in both the U.K. & international multi-channel retail with a thorough understanding of a wide selection of product areas, differing retail models, channels to market and customer demographics. She has a keen interest in all things “sustainable” and is dedicated to helping retailers address their sustainability goals, preparing brands for the forthcoming legislation and establishing digital IDs across their assortments.


  • The EntertainerASOS
    • Multiple projects including systems optimisations, a healthcheck of the Product Lifecycle (all teams involved), understanding the AS-IS, defining the TO-BE operating model providing recommendations of change around people. Process, data & technology to support the future growth strategy of the business
  • Hunkemöller
    • Multiple projects including wholesale optimisation, WSSI replatform, PLM Implementation, master data management, direct ship and a Retail Academy
  • ASOS
    • Support vendor selection and implementation of PLM solution
  • Reiss
    • Perform an IT roadmap healthcheck delivering recommendations around people, process, data & technology for product lifecycle
    • Support delivery of allocation & replenishment solution & integration to Next Total Platform systems & processes
  • Legends
    • Performed Merchandising & Supply chain health check delivering recommendations for people, process, data & system changes
    • Driving the delivery of those supply chain recommendations & cost savings through the business
  • Halfords
    • Support implementation of forecasting and replenishment solution


  • Merchandising & MP&A
  • Sourcing & Supply Chain
  • Unified Commerce
  • Sustainability
  • Digital IDs


  • International
  • Executive Leadership
  • Strategy & Transformation
  • Business Process
  • Retail Consultant


  • Legends
  • Hunkemöller
  • The Entertainer
  • Dobbies
  • Reiss
  • Michael Kors
  • Halfords
  • ASOS
  • All Saints
  • Liberty

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