Retail Systems Executive – Delivering Results

Caryl is a highly resourceful transformational retail technology leader with over 25 years of experience as an IT executive and as a consultant. He is a problem-solver leader, turnaround specialist that examines the status quo in order to initiate, architect and execute implementations and operations of the entire suite of retail systems such as ERP, WMS, POS, CRM and E-Commerce throughout all channels of retail. His value added proposition is to transform resources and optimize business processes in support of business objectives.


  • Citi Trends – Consultant / Project Manager
    • Lead implementation of New Conveyor and upgrade WMS systems at both Citi Trends DC,s
  • J. Jill  – Consultant / Project/Program Manager
    • Led implementation to improve Direct to Consumer channels, E-commerce, POS and call center to allow for better customer service, streamlined checkout process of mobile and desktop browsing, update infrastructure. 
  • Big M – CIO
    • Lead the IT organization to adapt to new business climate, right-size IT organization and execute a failed implementation of Epicor/Aptos ERP system with success
  • dELiA*s – Senior Director of Information Technologies
    • Lead structural changes in the IT department to accommodate rapid business growth.  Selection and implementation of new Retail ERP, WMS, Planning and Allocation Systems and E-Commerce
  • Cache – Director of Information Systems
    • Upgraded Legacy systems to integrate E-commerce to the organization
  • Denny’s Children’s Wear – Consultant – Business Transformations
    • Review and analysis of company’s systems. Created RFP, evaluated, selected and implemented the right fit ERP and WMS system for the organization growth.
  • Hess Corp – Senior Project Advisor
    • Lead project to automate T&A reporting through implementation Concur, Post-Mortem assessment of failed implementation of Documentum system.


  • Retail ERP
  • WMS
  • POS
  • CRM
  • E-Commerce
  • Change Management


  • Retail IT Strategy
  • System Implementation
  • Turnaround Specialist
  • Operational Excellence
  • Project/Program  Management
  • Retail Consultant


  • J. Jill
  • Citi Trends
  • Denny’s Children’s Wear
  • Big M/Mandee/AnnieSez
  • Hess Corp
  • dELiA*s
  • Cache
  • Louis Vuitton Americas

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