Anne Maas

Operational, process driven transformation leader

Anne has over 25 years of retail experience, which includes data management, merchandising, wholesale, and marketing operations. Applying a data-driven approach and agile principles, she analyzes, develops, and transforms processes and methodologies to drive operational excellence and increase profitability. Anne excels at leading cross-functional teams to manage projects, data and operations. She facilitates user acceptance testing, develops training materials to support transformations, and delivers in-person and virtual training. 

Experience

• Bed Bath & Beyond – Business Lead, Project Manager, Change Management, Training
  • Established team and processes to manage item master data maintenance and item asset quality and tracking
  • Transformed item master data set up and maintenance processes: performed detailed process mapping and documentation; established updated SLA’s and KPI’s
  • Defined roles, developed training curriculum, onboarded, and trained new offshore team
  • Identified  requirements for end-to-end merchandising processes and item, vendor, and location master data management; implemented merchandising enterprise resource planning system 
  • Developed and delivered training materials and workshops
• Brookstone – Business Lead, Program Manager, Project Manager
  • Planned strategic direction and launched wholesale division; led cross-functional team to define merchandising, P&L, accounts receivable, logistics and legal requirements; established assortment plans; developed and maintained client relationships
  • Led team in analysis and re-engineering of marketing workflow processes
  • Evaluated, selected, and implemented new project management software solution
  • Developed and delivered training materials and workshops