Challenge

  • Business  was segmented by channel and unable to plan for the omni customer journey. Leadership determined the need to unlock a more detailed level of planning, convert to cost method of accounting and restructure hierarchy.   The current technology did not support their business strategies creating the need for off-line manual spreadsheets.

Solution

  • Supported conversion to omni-planning process and implemented new planning solution architecture. 
  • Successfully transitioned to cost accounting across all functional areas by a carefully planned conversion supported by extensive Change Management.
  • Executed hierarchy restructure across multiple systems, processes and teams.

Outcome

  • The planning team was armed with a new planning system which allowed them to not only plan at a more detail level but also have the flexibility of doing analysis in the same system. 
  • The new process and solution yielded more timely and accurate demand and inventory plans and forecasts across channels to meet customer demand.

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Columbus Consulting
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