August 25, 2022 08:00 AM Eastern Standard Time

Boutique Consulting Firm, Columbus Consulting, Announces the Launch of an Expert POS/Store Systems Team  

Columbus, Ohio.  Columbus Consulting International today announced that retail industry veteran and CCI partner, Lynn Hughes will be leading a new business team within Columbus Consulting. The team will be dedicated to auditing, sourcing, implementing and transforming Point of Sale and Store Systems for the retail community.   Post pandemic retail has not only changed how retailers need to operate, but how consumers interface and transact with brands in general. The evolution from brick and mortar to multi-channel to omni-channel and now unified commerce has created new, more complex system needs for retailers. 

“The point of sale system has become the hub for omni-transformation, serving as a transactional system, an inventory system and a management tool. What worked even 5 years ago is no longer valid for sustainable growth as retailers enter a meta-future;” commented business lead, Lynn Hughes.   

“Columbus is driving the retail industry forward, delivering strategic transformations and quick win solutions to our customers.  Our 300+ clients count on our retail and technical expertise to advise on the best ways to run their companies. Our consultants are experienced retailers bringing their know-how to each project and Lynn is no exception.  You will find no one more passionate, knowledgeable, positive and driven to help their clients as Lynn.  We look forward to her leading this marketplace initiative for our brand;” said Jon Beck, CCI CEO.  

Why now?

With 24/7 shopping, Buy Now Pay Later (BNPL) payment options and other innovations like those by Amazon such as Amazon Go, Amazon Pay and now Amazon One (palm scan payment), not to mention the emerging Metaverse and what 3-dimensional shopping and crypto/virtual currency will bring, modern POS systems need to be revisited. Stores are being used as fulfillment centers and visibility to available inventory has never been more in demand. Add on customer UX, loyalty and promotional programs, the point of sale platform is the new retail center of the universe.  

What will Columbus do that other companies don’t?

  • Available network of talent who can hit the ground running
  • Actual practicing retailers who specialize in POS
  • Knowledge of business process and retail organizations
  • A been there done that way of working alongside clients
  • Maintain a software/vendor agnostic philosophy
  • Proven track record in the retail space with a 96% client re-engagement rate

What will this new POS/Store Systems team do?

  • Audit current platforms and systems
  • Assess the current retail business process, organizational structure and talent
  • Define a roadmap for scalable evolution/transformation
  • Write RFP and manage system/software selection process and vendors 
  • Manage system implementation and integration
  • Test, measure and roll-out selected provider 
  • Manage cross functional organizational training

Columbus Consulting builds authentic client partnerships that yield long-term, trusting relationships, bringing a “skin in the game” mindset that drives predictable and sustainable results. The team of retail, wholesale and consumer goods specialists guides and supports clients to execute their most important initiatives based on a holistic standard of excellence. Columbus retains a competitive edge by constantly innovating and evolving around business and technology trends, curating the best teams to match the challenge of constant change. The brand promises to deliver against the core values of trust and integrity and is committed to making the industries they work within better, one business at a time.  

Contact us: https://www.columbusconsulting.com/contact-us/

Lynn Hughes can be contacted directly at: lhughes@columbusconsulting.com

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