Columbus Consulting conducted a survey with National Grocers Association members from February-April, 2025 to assess their current and future technology platforms and needs. The survey was conducted digitally via direct email and through the member website. A series of multiple-choice, all that apply and open-ended questions were used to assess/determine:
- Current and future technology investment levels
- Technology priorities
- Age and condition of systems
- Expenditure plans
- Roadmap design and duration
- Hindsight and learnings
- AI plans
The findings of the study reveal how the grocery industry is trending within the technology space and are revealed here:
