Notwithstanding all the transactional changes needed to support the customer who wants to shop anywhere, pick up anywhere, and return whenever wherever, coping with the Omni-Shopper puts special demands on merchandise and assortment planning solutions.Just when we thought we had got to grips with customer focused assortment, now we need to match inventory to customer demand, for example in a store that is servicing local customers and acting as a forward fulfilment depot for online.
Return rates in some product categories reaching in excess of 40% put further complexity into this equation. The world of merchandise and assortment planning needs a fresh look, tried and true methods don’t meet the needs of retailers dealing in this new demanding omni-channel paradigm. This webcast will outline some of these challenges and provide fresh, practical approaches to planning and assortment, with a single pool of inventory across all channels.
Moderated by Essential Retail, this webcast will be presented by Rich Pedott, Partner at Columbus Consulting and by Peter Charness, SVP America’s & CMO for TXT, who is an Industry veteran and one of the pioneers in the practices of merchandise management for complex retail business models.
TXT e-solutions www.txtgroup.com is the first mover and leading provider of integrated and collaborative End-to-End retail solutions for the Luxury, Fashion and Consumer sectors. The TXT Perform collection of solutions covers planning, intelligence and execution, and supports strategic business processes for all types of Fashion and Luxury retailers worldwide. TXT has 500 employees and 350 customers worldwide, including leading global brands and apparel and accessories retailers. Headquarters are in Milan and support centres in Italy, France, Spain, Germany, UK, Canada, USA and Australia. TXT is listed (TXT.MI) on Borsa Italiana, a subsidiary of the London Stock Exchange.
About Columbus Consulting
Columbus Consulting comprises a team of highly experienced specialists in retail systems and processes.
They deliver practical solutions that optimize sales, margin and inventory across all channels of operation.