The Tech Scan - Columbus Consulting

The Tech Scan is a new editorial section developed in partnership with NGA (The National Grocers Association). The content features a series of short articles focusing on the Grocery/Convenience Store/CPG industries with topics dedicated to technology news and insights.

OUR LATEST POSTINGS

Grocery eCommerce – The Digital Shelf is Still Evolving

The digital shelf in grocery-ecommerce is no longer just about catching up—it’s evolving into a smarter, more interconnected experience that blends in-store and online like never before. Dive into how personalization, sustainability, and unified commerce are reshaping how we shop for essentials. Click here to learn more.

Labor Forecasting: The Hidden Profit Driver in Grocery Retail

Discover how accurate labor forecasting transforms grocery retail—cutting costs, improving customer service, boosting employee morale, and driving profitability in a competitive, margin-tight market.

The Pivotal Role of Point-of-Sale and Why Grocers are Prioritizing this Technology Now

Discover why point-of-sale (POS) technology is becoming a top priority for grocers and how modern systems are transforming customer experience, data accuracy, and operational efficiency. Click here to learn more.

Inventory… A Perpetual Problem? Or New Opportunity?

Explore how retailers can transform inventory challenges into strategic opportunities by adopting innovative approaches to inventory management. This article delves into the complexities of perpetual inventory issues and presents solutions to enhance efficiency and drive growth.

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Time for Change… Management

Discover how integrating a robust Change Management framework can help retailers and wholesalers effectively adopt new technologies, streamline processes, and achieve sustainable growth. Learn about key components and benefits of successful change initiatives. Click here to learn more.

The What, When, How, and Why of ERP Systems

Explore the essential guide to ERP systems: uncover what they are, when to implement them, how they work, and why they are crucial.

Check it out here.

Cyber Security Continues to be a Priority for 2025

Cybersecurity remains at the forefront of business priorities in 2025 as evolving threats push organizations to strengthen their defenses. Discover the latest strategies and trends driving robust security frameworks in an increasingly digital world here.

2025 – What’s Old is New!

Craig Rosenblum of Columbus Consulting reflects on 2024’s retail lessons, emphasizing the enduring importance of physical stores and the evolving role of first-party data. He advises grocers to return to basics by clarifying shopper value, updating category strategies, and enhancing in-store experiences to navigate the challenges of the new year.

Discover more here.

The Importance of Master Data in the Grocery Industry

Master Data Management (MDM) is crucial for grocery retailers aiming to enhance operational efficiency and customer satisfaction. By ensuring accurate and consistent data across products, vendors, and locations, MDM supports informed decision-making and drives business success. Discover it’s importance here.

Simply Defining AI (Artificial Intelligence)

“Simply Defining AI” breaks down the complex world of artificial intelligence, exploring its foundational concepts and real-world impact. This insightful article clarifies the distinctions between machine learning, deep learning, and AI, making these tech topics accessible for all readers. Discover how AI is shaping our future and where its influence could lead us next.

Check out the full article here.

Top 3 Emerging Trends in Grocery: Merchandising, Pricing & Promotions, and Loyalty

Get ahead in the grocery game by staying informed on the latest trends shaping merchandising, pricing, promotions, and loyalty. This article reveals how data, technology, and personalization are driving change and helping retailers adapt to consumer needs. Learn more here.

Keys to Making the Right Technology Decision and Investment

Making the right technology investment is crucial for retail success in an increasingly competitive landscape. Key steps include having a clear strategic plan, setting measurable objectives, and ensuring effective change management. Implementing technology effectively requires a defined deployment roadmap, project governance, and clear success metrics.

For more details, you can check out the full article here.

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